Privacy and Data Protection

lc44's Privacy Policy

Your personal information is very important to us. This policy describes in detail how lc44 collects, uses, and keeps your information secure.

Last Updated: January 2026

Introduction and Scope

lc44 is a trusted online gaming platform for players in Bangladesh. We place the highest importance on our users' privacy and are committed to keeping their personal information secure.

This privacy policy applies to the lc44.cam website and all related services. When you register on our platform, play, or use any of our services, the terms of this privacy policy apply to you.

By using our services, you confirm that you have read this privacy policy and accept the terms described in it. If you have any questions, contact us at [email protected] or get help through our 24/7 live chat support.

What Information We Collect

lc44 collects various types of information to provide its services. The information we collect is divided into the categories listed below:

a) Registration and Identity Information

Information you provide when opening an account:

  • Full name
  • Date of birth (for age verification)
  • Email address
  • Password (stored in encrypted form)
  • National ID or passport number (for KYC verification)

b) Financial and Transaction Information

Collected during deposit and withdrawal processes:

  • Mobile banking number (bKash, Nagad, Rocket, Upay)
  • Bank account details (for bank transfers)
  • Transaction history and amounts
  • Dates and times of deposits and withdrawals

c) Technical Information

Collected automatically while using the site:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Cookie and session data
  • Page visit history

d) Gaming Information

Records of activity on the platform:

  • Gaming history and results
  • Bonus usage and wagering progress
  • Preferred games and categories
  • Session duration

Purpose of Data Use

lc44 uses the information collected only for the following legitimate purposes. We never sell your information to third parties.

  • Account Management: Your information is needed to create, maintain, and secure your account.
  • Identity Verification (KYC): To confirm a user's age and identity, in particular to verify that the 21+ age requirement is met.
  • Financial Transaction Processing: To successfully complete deposit and withdrawal requests and to maintain transaction history.
  • Providing Support Services: To resolve your issues and assist you effectively.
  • Fraud Prevention: To detect and prevent unauthorized access, money laundering, and other illegal activities.
  • Responsible Gaming: To analyze gaming patterns in order to identify potentially problematic behavior and provide support.
  • Service Improvement: To improve the platform's performance, security, and user experience.
  • Meeting Legal Obligations: To retain required information in accordance with applicable laws and regulations.

Data Protection Measures

lc44 follows modern technology and strict security protocols to keep your information secure. The key features of our privacy protection are described in detail below.

SSL Encryption

Our entire website is secured with SSL/TLS encryption. All data exchanged between your browser and our servers is transmitted in encrypted form, making it impossible for third parties to read.

Password Hashing

Your password is never stored in plain form. We use advanced hashing algorithms, which means no one can read your password — not even our staff.

Access Controls

Only authorized staff can access your information. Every access is logged and regularly audited, which prevents internal misuse.

Secure Payment Gateway

All transactions through bKash, Nagad, Rocket, and Upay are completed under the security systems of their respective platforms. We never store your mobile banking PIN or password.

Firewall and DDoS Protection

Our servers are secured with advanced firewalls and DDoS protection. We monitor around the clock to protect your information from external attacks.

Data Backup

Your important account information is regularly stored on secure backup servers, so that no data is lost due to any technical issue.

Cookies and Tracking Technologies

lc44 uses cookies and similar tracking technologies on our website. Cookies are small text files stored in your browser that help improve your experience.

The types of cookies we use:

  • Essential Cookies: These are necessary for the site to function properly. If you are logged in or have items in your cart, these cookies remember that. These cookies cannot be disabled.
  • Performance Cookies: Used to understand which pages of the site are used most. This information helps us improve the quality of our service.
  • Functionality Cookies: Used to remember your preferences (such as language selection), so you do not have to set them up again on your next visit.
  • Security Cookies: Help detect unauthorized access and fraudulent activity.

You can disable cookies from your browser settings, but this may limit some functionality of the site. Keeping cookies enabled is recommended for the best experience.

Data Sharing and Disclosure

lc44 does not sell or rent your personal information to third parties. However, in certain circumstances we may share your information:

  • Service Provider Partners: We work with trusted third-party service providers for payment processing, identity verification, and technical support. They may only process your information in accordance with our instructions.
  • Legal Obligations: We may be required to disclose information to comply with court orders, lawful requests from government authorities, or applicable law.
  • Fraud Prevention: Information may be exchanged where necessary with anti-money laundering (AML) and fraud prevention agencies.
  • Business Transfers: In the event of a company merger or acquisition, your information may be transferred to the new owner, but this privacy policy will remain in effect.

Outside the circumstances described above, we will never disclose your information without your explicit consent.

Data Retention Period

We retain your personal information only for as long as it is needed to fulfill the relevant purpose or as required to meet legal obligations.

  • Active Account Information: For the entire period the account remains active.
  • Transaction and Financial Records: For the period required by legal requirements, generally for several years after account closure.
  • KYC and Identity Verification Documents: For the period required in accordance with regulatory requirements.
  • Communication and Support History: For a defined period to ensure service quality.

Once the defined period has passed, we securely delete or anonymize your information so that your identity can no longer be identified.

Your Rights

As an lc44 user, you have the following rights over your own information. To exercise these rights, contact us at [email protected].

Right to Access Information

You have the right to know what information we hold about you. Upon request, we will provide a copy of your stored information.

Right to Correct Information

If your information is incorrect or incomplete, you can request that it be corrected. We will make corrections promptly after verification.

Right to Delete Information

In certain circumstances you can request that your information be deleted. However, due to legal obligations, some information may need to be retained for a defined period.

Right to Restrict Processing

In certain cases you can request that the processing of your information be restricted, such as when there is a dispute about the accuracy of the information.

Right to Data Portability

You have the right to receive your information in a structured, machine-readable format and to transfer it to another provider.

Right to Object

You can object to certain types of processing of your information. We will consider every objection seriously.

Protection of Minors

lc44 is a platform for people aged 21 and above only. We do not intentionally collect any personal information from minors.

During the registration process we verify date of birth, and through the KYC process we confirm age by checking the national ID. If any person registers using false information, their account will be closed immediately and all information will be deleted.

If you suspect that a minor is using our platform, please inform us at [email protected]. We will take the necessary steps promptly.

Policy Changes and Updates

lc44 may update this privacy policy from time to time. This policy may be revised due to changes in applicable law, the introduction of new services, or changes in our operations.

If there are significant changes to the policy, we will notify you by email or through a notice on the platform. The revised policy will take effect from the date of publication.

Continued use of our services after any changes indicates that you have accepted the updated policy. For this reason, we recommend visiting this page regularly.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, contact us in the following ways:

Live Chat Support

Our Bengali-speaking support team is available seven days a week, twenty-four hours a day via live chat to answer any of your questions. For urgent privacy matters, this is the fastest way to get a response.

Email Support

For written complaints or detailed questions, email us at:
[email protected]

We generally aim to respond within 24 to 48 hours.